Privacy Policy


We appreciate the trust you have in us, which is why we prioritize the utmost standards for secure transactions and safeguarding customer information. Kindly review the following statement to understand our practices regarding the collection and disclosure of information.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Your use of this Website or mobile application constitutes your acceptance of the terms and conditions outlined in this Privacy Policy. If you do not agree, kindly refrain from accessing or using our Website.

By utilizing the Website, you explicitly permit us to use and disclose your personal information as outlined in this Privacy Policy. This policy is an integral part of and is subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information

When utilizing our Website, we gather and retain the personal information you provide at various intervals. Our main objective is to offer you a secure, efficient, seamless, and tailored experience. This enables us to deliver services and features aligned with your likely preferences, enhancing the safety and ease of your overall experience. In pursuing these goals, we specifically collect personal information that we deem essential to fulfilling this purpose.

The Website allows users to browse anonymously, but once personal information is provided, anonymity is no longer maintained. The site indicates mandatory and optional fields for information. User behavior on the site is automatically tracked for internal research on demographics, interests, and behavior. This aggregated information includes details like URL history, browser information, and IP address. "Cookies" are used on specific pages to analyze webpage flow, measure promotional effectiveness, and enhance trust and safety. These cookies, most of which are session-based, are automatically deleted at the end of a session. Users have the option to decline cookies, but this may limit access to certain features on the Website.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you decide to post messages in our message boards, chat rooms, or other message areas, or leave feedback, we will gather the information you submit. We keep this information for the required duration to address disputes, offer customer support, and troubleshoot issues as allowed by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We gather personally identifiable information, including email address, name, phone number, and payment details (credit card/debit card/other payment instruments), when you create a free account with us. Although some sections of our website can be accessed without registering, certain actions such as placing an order necessitate registration. Your contact information is utilized to send you offers tailored to your previous orders and interests.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

With your consent, we will have access to your SMS, contacts in your directory, location and device information. We may share this data with our affiliates. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.